1. Shipping Policy
At Tamayz Global Export Company, we are committed to ensuring that your orders are processed and shipped promptly and securely. Below, you’ll find important details about our shipping practices, including shipping times, costs, and delivery procedures.
2. Shipping Methods and Costs
- Domestic Shipping: We offer various shipping options for domestic orders within Jordan. Shipping costs are calculated based on shipping method selected, and the destination.
- International Shipping: We ship to most countries around the world. International shipping costs vary depending on the destination, weight, and dimensions of the package. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
3. Shipping Times
- Processing Time: Orders are typically processed within [5] business days. Orders placed on weekends or holidays will be processed on the next business day.
- Delivery Time: Delivery times vary based on the shipping method chosen and the destination. Estimated delivery times are as follows:
- Domestic Standard Shipping: [3] to [5] business days
- International Shipping: [14] to [21] business days
Please note that these are estimated delivery times and may be subject to delays beyond our control, such as customs processing or carrier delays.
4. Shipping Restrictions
- Prohibited Items: Some items may be restricted or prohibited from being shipped to certain destinations due to local laws or carrier restrictions. We will notify you if any items in your order are restricted.
- P.O. Boxes: Please note that we do not ship to P.O. boxes. A physical address is required for all shipments.
5. Shipping Insurance
All shipments are insured against damage or loss during transit. If your package arrives damaged or is lost in transit, please contact us immediately so that we can assist you with filing a claim with the carrier.
6. Customs, Duties, and Taxes
For international orders, customs duties, taxes, and fees may be applied once the shipment reaches your country. These charges are the responsibility of the recipient. Please check with your local customs office for more information about these charges.
7. Delivery Issues
If you experience any issues with your delivery, such as a delay, lost package, or damaged goods, please contact us . We will work with the carrier to resolve the issue as quickly as possible.
8. Changes to Shipping Policy
We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page, and the date of the latest revision will be noted.
9. Contact Us
If you have any questions or concerns about our shipping policies, please contact us